Refund & Cancellation Policy

Welcome to AstroInsightAPI, a product operated by Astrology Divine ("Company", "we", "our", or "us").

This Refund & Cancellation Policy explains the rules, conditions, and limitations regarding payments, subscriptions, cancellations, and refunds for services provided through AstroInsightAPI.

By purchasing or using our services, you agree to this policy in full.

1. Nature of Services

AstroInsightAPI provides digital astrology-related services including APIs, astrology calculations, horoscope data, AI-generated interpretations, and related digital products.

As our services are digital, instantly accessible, and consumption-based, all purchases are generally treated as final and non-refundable.

2. No Refund Policy

All payments made to AstroInsightAPI are non-refundable.

We do not provide refunds for:

• Used or partially used API credits
• Active or expired subscriptions
• Monthly or yearly plans
• Unused credits
• Incorrect API integration
• Change of mind after purchase
• Lack of usage
• Business losses or expectation mismatch
• AI-generated interpretation dissatisfaction
• Prediction accuracy concerns
• Temporary downtime or maintenance periods

Users are advised to evaluate the platform, documentation, and API compatibility before making a purchase.

Applicable taxes, gateway charges, or government fees are also non-refundable where permitted by law.

3. Subscription Cancellation

Users may cancel their subscription at any time.

However:

• Cancellation does not result in a refund
• Previously charged amounts are non-refundable
• Services may continue until the current billing cycle ends
• Unused credits or remaining subscription time will not be converted into refunds

4. Failed or Duplicate Payments

If a payment is successfully deducted multiple times for the same transaction due to a technical error, users may contact our support team for verification.

Verified duplicate transactions caused by technical errors may be reviewed and resolved at our sole discretion.

If a refund is approved, processing timelines may vary depending on the payment provider or banking institution.

5. Payment Disputes & Chargebacks

Initiating fraudulent chargebacks or payment disputes without contacting support first may result in:

• Immediate account suspension
• Permanent API access termination
• Restriction from future purchases
• Legal action where applicable

We reserve the right to provide transaction records, logs, API usage history, and account activity to payment providers for dispute resolution.

6. Free Trials & Promotional Credits

Any free credits, trial access, promotional balances, or bonus usage provided by AstroInsightAPI:

• Have no monetary value
• Cannot be exchanged for cash
• Cannot be refunded or transferred
• May expire without notice

7. Service Availability

While we strive to maintain reliable services, temporary interruptions may occur due to:

• System maintenance
• Infrastructure upgrades
• Third-party provider issues
• Unexpected technical failures
• Security incidents

Temporary downtime or interruptions do not qualify for refunds or compensation.

We shall not be liable for interruptions caused by events beyond our reasonable control, including cyberattacks, infrastructure failures, internet outages, natural disasters, or government actions.

8. API Usage Responsibility

Users are responsible for properly testing and integrating our APIs before purchasing higher-tier plans or large credit packages.

We are not responsible for:

• Developer implementation errors
• Incorrect API usage
• Integration incompatibilities
• Third-party software conflicts
• Business losses caused by implementation mistakes

Users are encouraged to test APIs using smaller plans or trial access before making larger purchases.

9. Astrology & AI Disclaimer

Astrological calculations, predictions, recommendations, and AI-generated interpretations are provided for informational and entertainment purposes only.

We do not guarantee:

• Prediction accuracy
• Future outcomes
• Relationship success
• Financial or medical reliability
• Accuracy of AI-generated responses

Dissatisfaction with astrological or AI-generated results does not qualify for refunds.

10. Abuse & Misuse

Accounts found involved in:

• API abuse
• Unauthorized reselling
• Fraudulent activity
• Spam or malicious usage
• Attempts to bypass usage limits

may be suspended or terminated without refund.

11. Policy Updates

We reserve the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

Updated versions will be published on this page with a revised "Last Updated" date.

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

For billing or payment-related questions, contact:

Brand: AstroInsightAPI
Operated By: Astrology Divine
Location: New Delhi, India
Email: support@astroinsightapi.com